Call Center References
Internet: http://www.tech-faq.com/call-center-services.shtml (Access: 20.03.2009) Internet: http://www.yourccc.com/ (Access: 20.3.2009)
Internet: http://www.tech-faq.com/call-center-services.shtml (Access: 20.03.2009) Internet: http://www.yourccc.com/ (Access: 20.3.2009)
Santiago Remacha Esteras: Infotech English for Computer Users. Cambridge University Press. Third Edition.
Santiago Remacha Esteras: Infotech English for Computer Users. Cambridge University Press. Third Edition.
ARGE Commerce (2006): Marketing & International Business, Manz Verlag Schulbuch Kotler, Philip (2000). Marketing Management. New Jersey: Prentice-Hall Godefroid, Peter (2003). Business-to-Business Marketing. Ludwigshafen (Rhein):… Read More »Organizational Buying Behavior References
Bienvenu, Sherron: Create and deliver great presentations. Amacom Books, 2006
ARGE Commerce (2005). Securities & Stock Exchange. Manz Verlag Schulbuch, Wien.
Mole, John (2003). Mind Your Manners. Managing business cultures in the global Europe, Nicholas Brealey Publishing. London.
Marcousé, Ian: Business Studies, Hodder & Stoughton, 2003.
ARGE Commerce: Sales Agreement, Manz Verlag Schulbuch, 2001
ARGE Commerce: Banking, Manz Verlag Schulbuch, 2001