*** CLICK HERE: The accompanying BOOK! *** Feelings play an important, if not decisive, role in coping with complex problems, both in everyday life and in organisations, because sometimes feelings mobilise and steer events in…
You are responsible for the authenticity of your feelings, but not for their duration. Otto Baumberger The role of emotions is central to successful communication, because emotions are always integrated in behaviour and especially in…
1. People don’t remember what you said, they remember how you made them feel. 2. If you smile as broadly as you can, you’ll feel happier on your own. 3. The key to self-confidence is…
It’s not a bad thing, it’s quite normal that you don’t always listen attentively and are fully involved. But there are some practical steps you can take to become a better listener: Actively focus on…
Silence has become so rare that many people dread it. While some people like to have their peace and quiet, others feel totally uncomfortable when they don’t hear any noise at all. Silence is very…
One of the Hawaiian principles for a happy life is humility, which is based on the fact that you can never know everything. According to this principle, you always assume that someone else knows more…
In the 1950s, people began to investigate the possibility of converting spoken language into written text, although these early systems were limited in their capabilities, often restricting themselves to recognising single digits or a small…
Although you can sometimes tell a real smile by the little wrinkles that form next to your eyes when you laugh, this is only partly true, because if you try it yourself, you will notice…
In some guidebooks it is recommended to choose the colors of one’s clothes in order to present oneself in a self-confident way. In this context, color psychology tries to describe how different colors can affect…
A high degree of innovation and the impact on several departments make purchasing decisions in B2B markets very complex. Therefore suppliers in B2B markets have to inform their customers very well to reduce the buyers’…