Archive for the ‘Communication’ Category

Communication Strategies in B2B Markets

Wednesday, February 5th, 2014

A high degree of innovation and the impact on several departments make purchasing decisions in B2B markets very complex. Therefore suppliers in B2B markets have to inform their customers very well to reduce the buyers' risks on the one hand and to strengthen their own competitive position on the other ...


Sunday, February 14th, 2010

  The Culture Triangle Model The culture triangle is a model showing that three categories determine how people behave and how they interact: communication, organization and leadership. Communication is centred on language, nonverbal communication and other behaviour that gives messages about our expectations and beliefs. The other two categories relate to values. The first is ...


Saturday, January 31st, 2009

Reading between the lines In order to become well-informed adults, it's a good idea for you to develop the habit of reading the news and keeping informed on important topics, such as world-events, business and economy, politics, environment, geography and culture. With overwhelming amounts of information available both in print and ...

Communication revision questions

Sunday, December 14th, 2008

Revision questions 1. Fill in the gaps: I'd like to ____________________________the idea that....... If you agree to our price proposal, then we will accept your ____________________terms. If you give us 4 per cent ______________________________, then we will sign the__________________________________. We can _______________________________that. What if the ___________________________ ____________________________ goes down? High quality? Can you _________________________________? 2. Describe the BEST-model. 3. ...


Saturday, December 13th, 2008

conversation: an informal talk involving a small group of people or only two chat: talk in a friendly informal way discussion: the process of discussing something a conversation about something an argument: a conversation or discussion in which two or more people disagree

Handout Communication Key Terms

Saturday, December 13th, 2008

The BEST-Model PowerPoint Presentation

Saturday, December 13th, 2008

communication_best-model.pdf The BEST-model . Cross Cultural Mind - 3 skills for international negotiators. Key attributes of a successful negotiator according to Tom Peters

Creating Presentations PowerPoint Presentation

Tuesday, September 30th, 2008

creating-presentations.pdf Analyse the environment; consider your options: media, source, and timing; select and organize your information; deliver your message; evaluate feedback for continued growth...

Handout Communication

Friday, June 20th, 2008

WRITTEN: memo, letters, fax, mails, notices, summary, and reports. ORAL: telephone, interviews, and meetings. VISUAL: pictures, plans, diagrams, maps, wall charts, flipcharts, graphs. Download: methods-of-communication.doc