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Communication

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conversation: an informal talk involving a small group of people or only two chat: talk in a friendly informal way discussion: the process of discussing… Read More »Communication

The BEST-Model PowerPoint Presentation

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communication_best-model.pdf The BEST-model . Cross Cultural Mind – 3 skills for international negotiators. Key attributes of a successful negotiator according to Tom Peters

Market Segmentation PowerPoint Presentation

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Market Segmentation Methods of Segmenting Consumer Markets. Advantages of Market Segmentation. Choosing the right marketing segment. Targeting strategies.

New Technologies References

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Santiago Remacha Esteras: Infotech English for Computer Users. Cambridge University Press. Third Edition.

New technologies

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New products are WAP Internet TV Virtual reality Bluetooth WAP Wireless Application Protocol or WAP enables mobile phones to display Internet information. Some models combine… Read More »New technologies

Handout Software

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lesson-plan-software.pdf Learning objectives, key terms – application software, operating system, software, systemsoftware, programs, exercise

Training

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Types of training 1. On-the-job-training Instructing employees at their place of work how a particular task should be carried out. This can be done by… Read More »Training